Privacy Policy

Effective October 10, 2026

WestBound Amp & Embroidery (“WestBound”, “we”) builds custom amp cabinets in Huntington Beach, California. This policy explains what personal information we collect through westboundamp.com, how we use it, and the choices you have. Questions? Email [email protected].

Information we collect

Information you give us. When you use our custom order form or contact form, or email or call us, we collect what you send, which can include:

Your name, email address, phone number, and city and state
Details about the cabinet you want: cabinet type, speaker, wood, finish, joinery, handle, grill cloth, embroidery, budget and timeline
Messages and notes you write
Artwork or reference photos you attach to an order request

Information collected automatically. Like most websites, our site and the services that run it collect some technical information when you visit, such as your IP address, browser and device type, the pages you view, how you reached our site, and your approximate location (city or region). We use cookies and similar technologies for this. See Cookies and analytics below.

How we use your information

To answer your questions and send quotes
To design, build, ship or arrange pickup of your cabinet
To keep records of orders and communications
To understand how people use our site so we can improve it
To keep the site secure and prevent spam and abuse
To meet legal, tax and accounting requirements

We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising.

We share personal information only as needed to run our business, with:

Service providers that host and protect our website (Hostinger and Cloudflare), deliver email (Google), and measure site traffic (Google Analytics through Google Tag Manager)
Shipping carriers, when we ship an order to you
Authorities, when required by law or to protect our rights, our customers or the public

Photos on our home page are loaded from our Instagram account. When that section loads, Instagram (Meta) may receive your IP address and browser information under Instagram’s privacy policy.

Cookies and analytics

We use Google Analytics to count visits and see which pages are useful, and to record when someone sends an order or contact request. Google Analytics uses cookies and may process your IP address. You can learn more in How Google uses information from sites that use its services.

You can turn off analytics cookies at any time on our Opt-out preferences page or with the “Manage consent” button on our site. You can also block or delete cookies in your browser settings.

Global Privacy Control and Do Not Track. If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, our site treats it as a request to opt out and doesn’t load analytics for you. You can also opt out on our Opt-out preferences page.

How long we keep information

We keep order and contact information for as long as we need it to answer you, complete your order and keep business, tax and warranty records. Artwork you upload with an order request is attached to the email we receive and then deleted from our web server. Analytics data is kept according to our Google Analytics settings.

Your California privacy rights (CCPA/CPRA)

This section applies to California residents and adds to the rest of this policy. It explains your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).

Notice at collection

In the past 12 months we have collected the following categories of personal information. We collect them directly from you (when you use our forms, email us or place an order) and automatically from your device when you visit our site. We use them for the purposes described in How we use your information, and we disclose them only to the service providers and recipients listed in Who we share information with.

Identifiers, such as your name, email address, phone number and IP address
Customer records described in California Civil Code § 1798.80(e), such as your name, phone number and shipping address
Commercial information, such as the cabinets and options you ask about or buy
Internet or other electronic network activity, such as the pages you view and how you use our site
Approximate geolocation, such as the city or region associated with your IP address (we don’t collect precise geolocation)
Visual information, such as artwork or photos you choose to upload with an order request

We don’t collect sensitive personal information as defined by the CCPA, and we don’t use personal information to infer characteristics about you. We keep each category for as long as described in How long we keep information.

We do not sell personal information and we do not share it for cross-context behavioral advertising, and we have not done so in the preceding 12 months. We have no actual knowledge of selling or sharing the personal information of consumers under 16 years of age.

Your rights

Right to know and access: ask what personal information we have collected about you, the categories of sources, why we collected it, who we disclosed it to, and get a copy of the specific pieces of information
Right to delete: ask us to delete personal information we collected from you, subject to legal exceptions
Right to correct: ask us to correct inaccurate personal information
Right to opt out of sale or sharing: we don’t sell or share personal information, but you can still opt out of analytics cookies on our Your privacy choices page
Right to limit use and disclosure of sensitive personal information: we don’t collect sensitive personal information, so there is nothing to limit
Right to non-discrimination: we won’t deny you service, charge you a different price or give you a different level of service because you used any of these rights

Opt-out preference signals

We honor Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a request to opt out of sale and sharing for that browser, and our site does not load analytics for you.

How to exercise your rights

To make a request, email [email protected] or use the form on our Your privacy choices page. To protect your information, we will verify your request by matching the details you give us (such as your name and email address) to the information we hold. You can use an authorized agent; we may ask the agent for your signed permission and ask you to confirm your identity with us directly. We will confirm receipt of your request within 10 business days and respond within 45 calendar days, as the CCPA requires. If we need more time, we will tell you why.

Shine the Light. California Civil Code § 1798.83 lets California residents ask whether we share personal information with third parties for their own direct marketing. We don’t.

Security

Our site uses HTTPS, and our forms include spam protection. No website or email system is perfectly secure, so please don’t send payment card numbers or other sensitive information through our forms.

Children

Our site isn’t directed to children under 16, and we don’t knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.

Contact us

WestBound Amp & Embroidery
18222 Gothard St # B, Huntington Beach, CA 92648
[email protected]